Marlon Yu

Member since June 12, 2024 00:25

Total activity 7

Last activity January 23, 2025 02:40

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Activity overview

Latest activity by Marlon Yu

Marlon Yu commented, January 06, 2025 00:30
They've fixed it for us Sue. It turned out to be related to the Back Office lockout as I suspected.
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- January 06, 2025 00:30
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Marlon Yu commented, January 05, 2025 23:11
Yes, that could be it. Although I would've assumed that if it was a SSO issue, that the error would be that MY account is locked rather than a more ominous “portal is locked for everyone” which ree...
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- January 05, 2025 23:11
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Marlon Yu commented, January 05, 2025 22:58
Thanks Ben. By any chance are you using SSO?
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- January 05, 2025 22:58
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Marlon Yu commented, January 05, 2025 22:26
With Back Office now officially sunset and I am assuming FACTS is disabling access to it, has anyone else lost access to Spider? We are suddenly getting a “portal is locked for everyone” error mess...
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- January 05, 2025 22:26
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