Ben Green

Given the timing, it seems plausible that it is an FSM issue rather than SSO-provider one.e.g. Maybe the FSM web app login process/pathway - when using SSO auth - is checking the "backoffice locked...

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• January 05, 2025 23:17
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We're not using SSO, just AD. That could easily be the point of difference.Presumably you hit the error after the IdP login? Do you have a non-SSO login pathway for any user?

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• January 05, 2025 23:05
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We're fine - Back office is locked; but the web app is working normally.

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• January 05, 2025 22:43
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I think the Brateck PAD12-01S are the same thing but wall-mount instead of desktop-mount.

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• October 31, 2024 23:54
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The student-use ones (10.1in) are mounted in Brateck PAD12-04N stands (PB Tech have them).We cut the stands' vertical poles in half so they're not so tall. Hopefully picture below comes through.The...

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• October 31, 2024 23:49
• 1 vote

We got whichever was the ‘current’ model of Lenovo M10 tablet:4x Lenovo M10 HD 3rd Gen 10.1in.1x Lenovo M10 Plus 2K 3rd Gen 10.6in.Brother QL820NWB thermal printers used one-between-two tablets.

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• October 31, 2024 23:32
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Asset Management Secret-Squirrel Business

From the Elevate G.C.2024 conference, the slides from the Asset Register session include "Secret Squirrel Business".I wasn't able to attend this session; can anyone share what was discussed in this...

• Ben Green
• September 05, 2024 06:09
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I just re-checked under Android 13; there's been an further update to FACTSEntry, and we hit the error again.There was a golden few days where it was working under Android 13, so it is possible; FS...

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• July 22, 2024 03:24
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I forgot to mention: The updated FACTSEntry app fixed the issue for us; docket slips now print from a device that's running Android 13.

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• July 22, 2024 02:51
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