Important Update: Sunsetting of Back Office / Transition to Microsoft Azure

Samantha Middleton
Samantha Middleton

This is an important reminder regarding the future of our FACTS School Management system.

Sunsetting Back Office System *No longer supported after 31 December 2024.
As announced earlier this year, we will no longer provide support, development, or technical assistance for the Back office after 31 December 2024. We understand that transitioning away from the back office may pose some challenges initially, but we are committed to helping you through this process. Our team will be available to provide guidance and support as you adapt to the changes.

Transition to Microsoft Azure
Additionally, we want to bring your attention to another important milestone: the transition to the Microsoft Azure platform [Cloud Hosting Flyer]. As of December 31, 2025, we will no longer support on-premises schools. By consolidating all our schools on Microsoft Azure, we aim to provide a more secure, scalable, and supportable solution for your institution.

Elevate 2024: Training and Support *Learn more about Web Debtors/Cloud Hosting.
We understand the importance of these changes and are here to support you every step of the way. At Elevate this year, we are offering comprehensive training sessions specifically designed to help you with the back-office functions and to discuss the benefits and process of moving to our cloud-based solution. Visit our Elevate Website for more information.

We're Here to Help
Please don't hesitate to contact our success and support teams if you have any questions or need assistance with sunsetting the Back Office or transitioning to our cloud-hosted platform. We are committed to making this transition as smooth as possible for you.


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